First update to the latest Joomla 4 - 4.4.1 then see if you have the same issue. You're using a version that's 18 months out of date. (4.3.3 was released July 2023).
Joomla Update should show you the latest version (4.4.1), and for the migration 3.10.to 4 should have shown you 4.4.1, not 4.3.3
If you need to update to 4.4.1 via the Upload and Update method, you can find the packages here:
https://downloads.joomla.org/cms/joomla4
As far as I know, Joomla never sends the actual password to the user. Normally you would use the password reset function (link located under the log-in form).
This seems to explain/discuss the issue: https://github.com/joomla/joomla-cms/issues/38788 - check and see if the solutions explained help in your case. But....it sounds like a solution has not yet been implemented. Maybe someone else can confirm this, I'm just going from this Github discussion but it is talking about Joomla 4.2.2, not 4.3.3.
The Github post concludes that a contributing factor to this bug would seem to be when MFA is enabled, the "force password reset" doesn't work and the proposed solution is, where MFA is enabled, that Joomla should simply redirect to the Change Password page, where you have to fill in your email, so that it sends you the reset password link.
Joomla Update should show you the latest version (4.4.1), and for the migration 3.10.to 4 should have shown you 4.4.1, not 4.3.3
If you need to update to 4.4.1 via the Upload and Update method, you can find the packages here:
https://downloads.joomla.org/cms/joomla4
As far as I know, Joomla never sends the actual password to the user. Normally you would use the password reset function (link located under the log-in form).
This seems to explain/discuss the issue: https://github.com/joomla/joomla-cms/issues/38788 - check and see if the solutions explained help in your case. But....it sounds like a solution has not yet been implemented. Maybe someone else can confirm this, I'm just going from this Github discussion but it is talking about Joomla 4.2.2, not 4.3.3.
The Github post concludes that a contributing factor to this bug would seem to be when MFA is enabled, the "force password reset" doesn't work and the proposed solution is, where MFA is enabled, that Joomla should simply redirect to the Change Password page, where you have to fill in your email, so that it sends you the reset password link.
Statistics: Posted by AMurray — Mon Jan 08, 2024 9:51 pm